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What format are the photos in? All 10 E Photography photos are in JPG format.
Do you add photos on a regular basis? Yes. We add photos as they are taken. Click on "Newest Photos" to see the latest photos that we have posted.
Can I submit photos to sell? Yes, but you must register as a photographer. Right now we have several photographers selling their work on our site as well as photos taken by 10 E Photography and it's partners. Please be sure to tell other photographers about our site.
Why do I get an error message when I upload my photo's? Photo's you submit cannot have the larger size greater than 2500 pixels or be biger than 2 megs.
for example 2500 x 2000 pixels -
If you get the message that your photo did not upload and needs fixed you most likely need to reduce the size of your picture and re-submit it.
Do you offer refunds? Once your purchase is made we can not offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. On a rare occasion we will make exceptions on a case by case basis.
Are there any restrictions on my use of the 10 E Photography photos that I download? Yes. While 10 E Photography offers great freedoms and a wide ranges of uses, we do not allow the redistribution of our photos, or allow the use of our photos within products that are mass distributed in any type of archive format.
Do you offer subscriptions? No we only free accounts to give users access to the light box features
Can I use your site to place my proofs for clients to view? Yes, we hope that you will at least permit you clients the option to purchase prints from our site. But, at this point we do not require you to let your clients to buy from us. We relize if you use our site for online proof viewing, that most photographers do not want to make the digital images available for sale, as that is the bread & butter for your business. We do hope that you will take advantage of our offer and help stock images for sale. You will need to contact us to set up a folder for your proofs, be sure to give us the name and what category you need it under.
Can I make my clients proofs private so no one else can see them without permission? Yes,
just make sure you mark the correct box when you import them, and be
sure to inform your client of the location and password assigned to
their proof folder. It is then up to your client who he lets see his/her proofs.
Why do you have a $5.00 minimum on print sales? We have shipping fees from our lab and shipping fees to our customer, combined with the pay pal fees, we need this amount to help justify the cost. Is there any upfront cost to sell images on your site? No, it does not cost you anything to load your pictures for selling or for proof preview. If someone buys your image, you will be notified and at the end of the month you will recieve your sales minus the 10% commission. What could be easier?
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